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Terms & Conditions

We spent more hours than necessary thinking about what was needed to include in these Terms & Conditions in order to protect ourselves.  At the end of it all, the whole concept seemed very funny.  Social norms have ironically experienced a de-evolution in that individuals feel a need for a running list of "protections" from what should be a simple agreement between two parties to be honorable to their word. 

Here at Ransom Wilderness Co.  our word is our bond.  Each transaction we make is a handshake.  It is a promise that we will treat you right and that you will do the same in return.  If you ever have a problem with your order, a communication from us or information in a blog posting - please contact us and let's have a conversation about it.    We might not do everything right, but we promise to do our best to make things right if we do wrong.

In any case, here is that running  list of "protections."

OVERVIEW

This website is owned and operated by Ransom Wilderness Co. LLC. The terms “We” “Us” and “Our” used on this site refer to Ransom Wilderness Co. LLC. All information, products and services available from this site are offered to you, the user, conditioned upon your acceptance of all terms and conditions stated within.

These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. If you do not agree to all terms and conditions of this agreement, then you may not access the website or use any of its services. 

Any new features or information added to the website shall also be subject to the Terms and Conditions. We reserve the right to update, modify or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check this page for changes. Your continued use of the website following any changes constitutes acceptance of those changes.

A breach of any of the Terms will result in an immediate termination of your services with Ransom Wilderness Co. LLC.


SECTION 1 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or place of residence, or that you are the age of majority in your state or place of residence and you have given your consent to allow your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of our products and information, violate any laws in your jurisdiction.

You may not transmit any malicious viruses or code destructive to this website.

You understand that your information, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices to run this website. Credit card information is always encrypted during transfer over networks.

You agree not to duplicate, copy, sell, resell or exploit any portion of this website without express written permission by Ransom Wilderness Co. LLC.

SECTION 2 - SITE INFORMATION

Ransom Wilderness Co. LLC is not responsible for any information made available on this site that is not accurate, complete or current. The information on this site is provided for general information only. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time. However, we also have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of services on this website.


SECTION 3 - PRODUCTS AND SERVICES


We reserve the right to limit, cancel or refuse the sales of our products to any person, entity, geographic region or jurisdiction. All descriptions of products or product pricing are subject to change at anytime without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to returns or exchanges in accordance to our Return Policy.

We may also offer new services and features through the website (including the release of new products and information). Such new features and/or services shall also be subject to these Terms and Conditions.

Prices listed on this website are subject to change without notice.

We have made every effort to display accurately the colors in the images of our products that appear in our store. We offer no guarantee that your screen or monitor display will be color accurate.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your personal expectations, refund or replacement is at our sole discretion. 


SECTION 4 - BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 5 - THIRD-PARTY OFFERS

We may provide you with access to third-party tools over which we neither monitor nor have any control. We are not liable for any damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of third-party tools. Any use of optional tools offered through the site is at your own risk and discretion.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

 
SECTION 6 - USER COMMENTS AND USER SUBMISSIONS

If, at and/or without our request, you send certain specific submissions, creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of this or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 7 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 8 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Ransom Wilderness Co. LLC be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 9 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Ransom Wilderness Co. LLC and our parent, subsidiaries, affiliates, partners, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 10 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 11 - TERMINATION

These Terms and Conditions are effective unless and until terminated by either you or Ransom Wilderness Co. LLC. You may terminate these Terms of Service at any time when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 12 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms Conditions shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of our Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against Ransom Wilderness Co. LLC.

SECTION 13 – RETURNS, EXCHANGES AND WARRANTIES

Returns and exchanges will be accepted within 30 days from the date of purchase for any non sale or non clearance items.  Items for return or exchange must be unused, show no wear or damage and include any and all original packaging and materials included with the product.  Proof of original purchase is required for a return or an exchange.  Shipping costs for returning or exchanging items are the responsibility of the buyer.   Contact support to initiate a return or exchange.

Upon receipt and inspection of your returned item, you will be refunded the full amount minus any shipping costs for the item in the same form of payment that was received.  The policy does not include normal wear and tear. For wear and tear issues a fee may be applied. We do not reimburse shipping costs. When shipping is included in the product price at the time of purchase, actual initial shipping costs will be deducted from your refund. If the product is determined to have been used or is damaged, we will not be able to issue you a refund as the item will be returned to you.

A 10% Restocking fee may apply, at our discretion, to any product sold in our webstore. We reserve the right to deny return and/or exchange services for any reason.  Individual found abusing our return policy will be refused return and exchange services.

We stand by the products that we elect to sell. Defected and damaged items may be exchanged for the same item.  Products such as handmade knives and other handmade gear are handled in accordance to the respected craftperson's warranty policies. Please contact customer support for any products with defects.

SECTION 14 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New York State.

 

SECTION 15 - CONTACT INFORMATION

Questions about the Terms and Conditions should be sent to us at support@ransomwildernessco.com

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